When I wrote this blog, I was still a bit upset by what happened. It is not my usual happy, positive tone, but I am posting it anyway. I think it is important to make this point.
I hope you enjoy it!
Recently I
was at a networking event that I hosted called Walk and Talk. We had some familiar faces and a couple of new
people I had never met before attend. I
was very excited to make new contacts and see if these were people I wanted to
continue a business relationship with from here.
As we were
getting ready to start our networking and walking I wanted to make sure to lay
down some ground rules. I said "
Now, I just want to establish some ground rules. We are not here to sell to each other, we are
here to develop relation..." when one of the new attendees interrupts me and says "I am going to
pass out my son's business cards. He is
a handyman. He is really good. You
should hire him."
After he was
done trying to sell his son's services to us, I finished up the ground rules
and said "Okay, let's pair up for our first lap..." (we were walking
in a mall) when he interrupts again and says pointing at me "I want to
walk with you." I finished pairing
people up explained that we had half a lap to talk about our business and then
we needed to switch and let the other person talk.
As we start
our netwalking, my first question to my new found friend (enter sarcastic tone
here) is.."So, you said you do marketing. What kind of
marketing?" "All kinds. I want to be paid to do what I am doing for
my son." I did what I would do for
anyone, which was ask more clarifying questions and even gave him some ideas on
how maybe he could do that to make
money. When we were almost done with our
lap he finally says "I want to know about what you do." I
start to explain some of the things I do for my clients when interrupts for
third time and excitedly says "That's what I want to do!" He then proceeds to tell me why he would be
good at what I do.
He talks
about how wonderful he is until we stop where we were to switch and talk to
someone else for a lap. As others are
finishing their conversations, he is still talking about himself and then he
finally says "So, I will go out and get some customers, then, I will call
you (as he mimics a phone with his hand to his ear) and you can tell me what to
do." YES HE JUST WENT THERE I kindly yet firmly said "I actually
get paid for that." To which he replies as he playfully pushes my shoulder....."Not if we are
friends...right?!" Seriously...I
couldn't make this stuff up.
To make a
long story short, my conversations with him did not get any better as the hour
went on.
My interaction
with this man was wrong on so many levels that it is almost difficult to
conceive that one person could be that rude, arrogant or clueless. I am not an
expert, but I did not get the feeling that he was disabled or had any other
mental or social disorder. He was just
all about HIM.
The moral of
my story? Experts in their field are
experts because they have taken the time, money and hands on experience to get
there. If you want to take them to
coffee and pick their brain you
should expect to pay for their time. Or,
at the very least, offer to help them in some way in return. Can you refer them to someone who might be a
potential client or referral source? Unfortunately I am probably guilty of not
doing enough to repay those who have helped me.
Lasting and
beneficial business relationships are established by creating trust. In most cases trust takes time, nurturing and
proof we are worthy of it. So, next time
you get really excited to tell someone what you are thinking....take a breath
and let them finish their sentence.
In other
words heed the saying:
"We have two ears and one mouth so that we can listen twice as much as we speak."
"We have two ears and one mouth so that we can listen twice as much as we speak."
Before you
walk into an event or even coffee with a colleague try checking your motives before you go in.
What do you want these people to learn about you and more importantly, how can you help them? This is help to make the experience better for both of you. Happy Networking!
What do you want these people to learn about you and more importantly, how can you help them? This is help to make the experience better for both of you. Happy Networking!
Lisa, I thought it was good that you did tell that story. As you know the most successful people in any line of business are always looking for ways to give more to their clients than what was expected. As you know they become the best form of advertisement for what we do.
ReplyDeleteThanks Dwight!
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